While we make every effort to ensure the accuracy of all information, we reserve the right to make corrections if an error does occur. Please check all addresses carefully. Postal and delivery services will not forward. We guarantee delivery only to the addresses we are given.
We strive to ship all orders within 24 hours (Monday through Friday, excluding holidays), unless same-day shipping is selected. If you wish to place an overnight delivery, the order must be received by 10 a.m. We hand-pack our products when they are ordered to ensure freshness. Large orders or custom orders may take longer than 24 hours to ship. We do not ship on Saturday or Sunday.
We do NOT ship to P.O. Boxes with online orders. To ship to a PO box, please call (800-694-0030) to place your order over the phone.
We reserve the right to substitute for basket items an item of equal or greater value if necessary to ensure prompt delivery of your order.
Due to the heat in the summer months, some chocolates and other heat sensitive ingredients will be replaced by more hearty selections. If we decide to substitute an ingredient we will always try to replace it with one similar in nature that has an equal or higher value.
Chocolates are shipped October thru April. They will be listed on our website year round however you are at your own risk if they are ordered outside of the time frame. We cannot guarantee that they will not arrive melted and no refunds will be given.